City of Walla Walla
Home MenuUtility Billing Conversion Information
The City of Walla Walla Finance Department is converting to new utility billing software,
which we will begin using in May 2024. Below is a Frequently Asked Questions (FAQ) document and a sample of what the new bills will look like.
Please note the online payment portal will be down and customer service will not be processing payments during the conversion (May 1st- May 9th, 2024).
If you have additional questions please contact the Finance Department by calling 509-527-4423 or emailing ar@wallawallawa.gov.
Utility Billing Conversion FAQ
Utility Billing Conversion FAQ Spanish
New Utility Bill Layout Sample