Project Overview

Title II of the Americans with Disabilities Act (ADA) of 1990 prohibits all state and local governments from discriminating on the basis of disability.

This ADA Self-Evaluation and Transition Plan for Pedestrian Facilities in the Public Right-of-Way demonstrates the City of Walla Walla’s ongoing commitment to establishing and maintaining an accessible community. We recognize that access is not only a civil right, but our social responsibility to uphold and promote diversity and inclusion.

This Plan provides an opportunity for Walla Walla to review its programs, activities, and services to identify barriers and changes that are needed for individuals with disabilities to fully participate in civic life. It will be used to guide future planning and implementation of necessary accessibility improvements.

Both the Self-Evaluation and the Transition Plan are required elements of the federally mandated ADA Title II, which requires that government agencies provide equal access to programs and services they offer. While the ADA applies to all aspects of government services, this Plan focuses exclusively on the public right-of-way which includes sidewalks, curb ramps, pedestrian crossings and pedestrian push buttons.

The Self-Evaluation will inform the development of a transition plan to prioritize and schedule the removal of barriers identified during the self-evaluation process.

How to get involved

Are you a person with a disability and would like to report a barrier to access? Please follow our Service Request and Grievance Process to let us know how we can help you.

Service Requests:

If you have recently experienced a barrier with the public right-of-way, please let us know! There are several ways you can contact the City of Walla Walla:

  • Online:
    • Fill out a Service Request Form to report a physical barrier on a street, sidewalk, park, or other City-owned space. A barrier may include an impassable sidewalk, ramp, broken, inoperable, or substandard accessible facility of City streets or within City buildings
  • Phone: 509.527.4540
  • Email:  rfrancis@wallawallawa.gov
  • In-person: ADA Coordinator, Robert Francis, 15 N 3rd Ave, Walla Walla, WA 99362

The City of Walla Walla will make every attempt to provide the type of service requested. The department’s contact or ADA/504 Coordinator will consult with the requestor to identify in what ways an effective accommodation can be provided in the context of the department’s program.

Grievance Filing:

The City has established a Grievance Procedure

If you have submitted a service request and feel the City has not made a reasonable effort to accommodate you, you may file a Grievance Intake Form .

If you need to make a reasonable accommodation request, please contact the City of Walla Walla ADA Coordinator.

If you need to make a reasonable accommodation request, please contact the City of Walla Walla ADA Coordinator, Robert Francis, at 509.527.4540, or rfrancis@wallawallawa.gov.